All items offered in the PC Problems WebStore are warranted and supported by either Amazon.com or by the manufacturer directly, not PC Problems, LLC.  All returns or exchanges must be made online through Amazon.com.  PC Problems does not give store credit or refunds or exchanges for anything purchased through the PC Problems WebStore.  All merchandise shown is only a suggestion of items that are available at Amazon.com.  We show common items and we can assist you in the purchase process if asked.  When making this purchase, you are purchasing from Amazon.com not PC Problems, LLC.  Terms and conditions of sale are found at amazon.com